1.We will restore your automobile to preaccident condition. 2.We are strongly customer service-oriented, with commitment to excellence. 3.We assure you of a pleasant and positive experience in every aspect of the repair process. 4.We will perform all of the required repairs to the original manufacturer’s specifications. 5.We will keep you informed and advised throughout the entire repair process. We will never conduct additional services/repairs without your consent and complete understanding of what needs to be done. 6.We will provide you with a lifetime warranty on paintwork and the manufacturer's warranty on parts for all of your automobile’s repairs that we have performed. 7.We will assure you of a prompt and courteous response and service for your future repair needs.